Vol. 26 Núm. 88 (2021)
Investigación

MODELO DE RETROALIMENTACIÓN PARA EL APRENDIZAJE: Una propuesta basada en la revisión de literatura

Soledad Quezada Cáceres
Universidad del Bío Bío
Claudia Salinas Tapia
Universidad del Bío Bío

Publicado 2021-01-01

Palabras clave

  • Educación superior; retroalimentación; interacción entre pares; estrategias de aprendizaje.

Resumen

Esta comunicación revisa el concepto de retroalimentación, las percepciones de estudiantes y docentes sobre este proceso, así como actividades que lo fomentan con el objetivo de proponer un modelo de retroalimentación para el aprendizaje. Para desarrollar esta propuesta se utilizaron los criterios de calidad de revisión de literatura de Boote y Beile. Se revisaron investigaciones desde 2008 a 2018 correspondientes a Reino Unido, Australia y China. Los resultados describen la retroalimentación como un acto dialógico y sostenible, donde es fundamental alinear las percepciones de docentes y estudiantes al respecto, considerando la retroalimentación de pares como actividades que fomentan la autorregulación. Finalmente se plantea un modelo que recoge diversas consideraciones al momento de implementar una retroalimentación para el aprendizaje.

Citas

  1. Ajjawi, Rola y Boud, David (2017). “Researching feedback dialogue: an interactional analysis approach”, Assessment & Evaluation in Higher Education, vol 42, núm. 2, pp. 252-265. DOI: 10.1080/02602938.2015.1102863
  2. Ajjawi, Rola y Boud, David (2018). “Examining the nanture and effects of feedback dialogue”, Assessment & Evaluation in Higher Education, vol. 43, núm. 7, pp. 1106- 1119. DOI: 10.1080/02602938.2018.1434128
  3. Bailey, Richard y Garner, Mark (2010). “Is the feedback in higher education assessment worth the paper it is written on? Teachers’ reflections on their practices”, Teaching in Higher Education, vol. 15, núm 2, pp.187-198. DOI: 10.1080/13562511003620019
  4. Bell, Adrian y Brooks, Chris (2017). “What makes students satisfied? A discussion and analysis of the UK’s National Student Survey”, Journal of Further and Higher Education, vol. 42, núm. 8, pp. 1118-1142. DOI: 10.1080/0309877X.2017.1349886
  5. Biggs, John y Tang, Catherine (2011). Teaching for Quality Learning at University: What the Student Does, 4a ed., Londres: McGraw-Hill.
  6. Black, Paul y McCormick, Robert (2010). “Reflections and new directions, assessment & evaluation in higher education”, Assessment & Evaluation in Higher Education, vol. 35, núm. 5, pp. 493-499. DOI:10.1080/02602938.2010.493696
  7. Boote, David y Beile, Penny (2005). “Scholars before researchers: On the centrality of the dissertation literature review in research preparation”, Educational Researcher, vol. 34, núm. 6, pp. 3-15. DOI: 10.3102/0013189X034006003
  8. Boud, David (2000). “Sustainable assessment: Rethinking assessment for the learning society”, Studies in Continuing Education, vol. 22, núm. 2, pp. 151-167. DOI: 10.1080/713695728
  9. Boud, David (2007). “Reframing assessment as if learning were important”, en D. Boud y N. Falchikov (eds.) Rethinking Assessment in Higher Education: Learning for the Longer Term, Londres: Routledge.
  10. Boud, David (2015). “Feedback: ensuring that it leads to enhanced learning”, The Clinical Teacher’s Toolbox, vol. 12, núm. 1, pp. 3-7. DOI: 10.1111/tct.12345
  11. Boud, David y Molloy, Elizabeth (2013). “Rethinking models of feedback for learning: the challenge of design”, Assessment an Evaluation in Higher Education, vol. 38, núm. 6, pp. 698-712. DOI: 10.1080/02602938.2012.691462
  12. Boud, David; Lawson, Romy y Thompson, Darrall (2015). “The calibration of student judgement through self-assessment: Disruptive effects of assessment patterns”, Higher Education Research and Development, vol. 34, núm. 1, pp. 45-59. DOI: 10.1080/07294360.2014.934328
  13. Boud, David y Soler, Rebeca (2016). “Sustainable assessment revisited”, Assessment & Evaluation in Higher Education, vol. 41, núm. 3, pp. 400-413. DOI: 10.1080/02602938.2015.1018133
  14. Carless, David (2006). “Differing perceptions in the feedback process”, Studies in Higher Education, vol. 31, núm. 2, pp. 219-233. DOI: 10.1080/03075070600572132
  15. Carless, David (2013). “Reconceptualising feedback in higher education: developing dialogue with students”, en S. Merry, M. Price, D. Carless y M. Taras (eds.), Reconceptualising Feedback in Higher Education: Developing dialogue with students, Londres: Routledge, pp. 117-126.
  16. Carless, David (2015). “Exploring learning-oriented assessment processes”, Higher Education, vol. 69, núm. 6, pp. 963-976. DOI: 10.1007/s10734-014-9816-z
  17. Carless, David; Salter, Diane; Yang, Ming y Lam, Joy (2011). “Developing sustainable feedback practices”, Studies in Higher Education, vol. 36, núm. 4, pp. 395-407. DOI: 10.1080/03075071003642449
  18. Carless, David y Boud, David (2018). “The development of student feedback literacy: enabling uptake of feedback”, Assessment & Evaluation in Higher Education, vol. 43, núm. 8, pp. 1315-1325. DOI: 10.1080/02602938.2018.1463354
  19. Dawson, Phillip; Henderson, Michael; Mahoney, Paige; Phillips, Michael; Ryan, Tracii; Boud, David y Molloy, Elizabeth (2019). “What makes for effective feedback: stand student perspectives”, Assessment & Evaluation in Higher Education, vol. 44, núm. 1. DOI: 10.1080/02602938.2018.1467877
  20. Dekker, Hanke; Schönrock-Adema, Johanna; Snoek, Jos; van der Molen, Thys y Cohen- Schotanus, Janke (2013). “Which characteristics of written feedback are perceived as stimulating students’ reflective competence: an exploratory study”, BCM Medical Education, vol. 13, núm 94. DOI: 10.1186/1472-6920-13-94
  21. Dijks, Monique; Brummer, Leonie y Kostons, Danny (2018). “The anonymous reviewer: the relationship between perceived expertise and the perceptions of peer feedback in higher education”, Assessment & Evaluation in Higher Education, vol. 43, núm. 8, pp. 1258-1271. DOI: 10.1080/02602938.2018.1447645
  22. Elizondo, Josemaría y Gallardo Katherina (2018). “Interacción aprendiz-aprendiz y retroalimentación entre pares en MOOC”, conferencia en IX Congreso Nacional de Posgrados en Educación. Disponible en: http://hdl.handle.net/11285/629651 (consultado: 30 de julio de 2020).
  23. Esterhazy, Rachelle y Damşa, Crina (2019). “Unpacking the feedback process: an analysis of undergraduate students’ interactional meaning-making of feedback comments”, Studyies in Higer Education, vol. 44, núm. 4, pp. 260-274. DOI: 10.1080/03075079.2017.1359249.
  24. Evans, Carol (2013). “Making sense of assessment feedback in higher education”, Review of Educational Research, vol. 83, núm. 1, pp. 70-120. DOI: 10.3102/0034654312474350
  25. Forsythe, Alex y Johnson, Sophie (2017). “Thanks, but no-thanks for the feedback”, Assessment & Evaluation in Higher Education, vol. 42, núm. 6, pp. 1-10. DOI: 10.1080/02602938.2016.1202190
  26. García, José María y Medécigo, Amira (2014). “Los criterios que emplean los estudiantes universitarios para evaluar la in-eficacia docente de sus profesores”, Perfiles Educativos, vol. 36, núm. 143, pp. 124-139. Disponible en: http://www.scielo.org.mx/ scielo.php?script=sci_arttext&pid=S0185-26982014000100008&lng=es&nrm=iso (consultado: 30 de julio de 2020)
  27. Garza, Rosa María (2012). “Redes semánticas: herramienta para identificar lo que debe evaluarse en la docencia universitaria”, Revista Iberoamericana de Evaluación Educativa, vol. 5, núm.2, pp. 117-123. Disponible en: http://www.rinace.net/riee/numeros/vol5- num2/art8.pdf (consultado: 30 de julio de 2020).
  28. Gielen, Sarah; Peeters, Elien; Dochy, Filip; Onghena, Patrick y Struyven, Katrien (2010). “Improving the effectiveness of peer feedback for learning”, Learning and Instruction, vol. 20, núm. 4, pp. 304-315. DOI: 10.1016/j.learninstruc.2009.08.007
  29. González, Lilia y González, Ma. del Rosario (2014). “Evaluación de pares y coevaluación en estudiantes y docentes universitarios: Una experiencia formativa para impulsar el modelo educativo”, International Journal of Development Mental and Educational Psychology, vol. 1, núm. 2, pp. 501-508. DOI: 10.17060/ijodaep.2014. n1.v2.466
  30. Grainger, Peter (2015). “How do pre-service teacher education students respond to assessment feedback?”, Assessment & Evaluation in Higher Education, pp. 913-925. DOI: 10.1080/02602938.2015.1096322 (consultado: 30 de junio de 2020).
  31. Harks, Birgit; Rakoczy, Katrin; Hattie, John; Besser, Michael y Klieme, Eckhard (2014). “The effects of feedback on achievement, interest and self-evaluation: the role of feedback’s perceived usefulness”, Educational Psychology, vol. 34, núm. 3, pp. 269-290. DOI: 10.1080/01443410.2013.785384
  32. Harris, Lois y Brown, Gavin (2013). “Opportunities and obstacles to consider when using peer- and self-assessment to improve student learning: Case studies into teachers’ implementation”, Teaching and Teacher Education, vol. 36, pp. 101-111. DOI: 10.1016/j. tate.2013.07.008
  33. Hattie, John y Timperley, Helen (2007). “The power of feedback”, Review of Educational Research, vol. 77, núm. 1, pp. 81-112. Disponible en: https://journals.sagepub.com/ DOI/abs/10.3102/003465430298487
  34. Jonsson, Anders (2012). “Facilitating productive use of feedback in higher education”, Active Learning in Higher Education, vol. 14, núm. 1, pp. 63-76. DOI: 10.1177/1469787412467125
  35. Jónsson, Ívar Rafn; Smith, Kari y Geirsdóttir, Guðrún (2018). “Shared language of feedback and assessment. Perception of teachers and students in three Icelandic secondary schools”, Studies in Educational Evaluation, vol. 56, pp. 52-58. DOI: 10.1016/j. stueduc.2017.11.003
  36. Kahu, Ella; Stephens, Christine; Leach, Linda y Zepke, Nick (2015). “Linking academic emotions and student engagement: mature-aged distance students’ transition to university”, Journal of Further and Higher Education, vol. 39, núm 4, pp. 481-497. DOI: 10.1080/0309877X.2014.895305
  37. Kritek, Patricia (2015). “Strategies for effective feedback”, American Thoracic Society, vol. 12, núm. 4, pp. 557-560. DOI: 10.1513/AnnalsATS.201411-524FR
  38. Leenknecht, Martijn y Prins, Frans (2018). “Formative peer assessment in primary school: the effects of involving pupils in setting assessment criteria on their appraisal and feedback style”, European Journal of Psychology of Education, vol. 23, núm 1, pp. 101- 116. DOI: 10.1007/s10212-017-0340-2
  39. Li, Jinrui y De Luca, Rosmary (2014). “Review of assessment feedback”, Studies in Higher Education, vol. 39, núm. 2, pp. 378-393. DOI: 10.1080/03075079.2012.709494
  40. Lipnevich, Anastasiya y Smith, Jeffrey (2009). “I really need feedback to learn: Students’ perspectives on the effectiveness of the differential feedback messages”, Educational Assessment, Evaluation and Accountability, vol. 21, núm. 347. DOI: 10.1007/s11092-009-9082-2
  41. Liu, Ngar-Fun y Carless, David (2006). “Peer feedback: the learning element of peer assessment”, Teaching in Higher Education, vol. 11, núm. 3, pp. 279-290. DOI: 10.1080/13562510600680582
  42. Machin, Tanya y Jeffries, Carla (2016). “Threat and opportunity: The impact of social inclusion and likeability on anonymous feedback, self-esteem, and belonging”, Personality and Individual Differences, vol. 115, pp. 1-6. DOI: 10.1016/j.paid.2016.11.055
  43. Molloy, Elizabeth (2010). “The feedforward mechanism: a way forward in clinical learning?”, Medical Education, vol. 44, núm. 12, pp. 1157-1159. DOI: 10.1111/j.1365- 2923.2010.03868.x
  44. Molloy, Elizabeth; Borrell-Carrio, Francesc y Epstein, Ron (2013). “The impact of emotions in feedback”, en D. Boud y E. Molloy (eds.), Feedback in Higher and Professional Education: Understanding it and DOIng it Well, Londres: Routledge.
  45. Mulder, Raoul; Baik, Chi; Naylor, Ryan y Pearce, Jon (2014). “How does student peer review influence perceptions, engagement and academic outcomes? A case study”, Assessment & Evaluation in Higher Education, vol. 39, núm. 6, pp. 657-677. DOI: 10.1080/02602938.2013.860421
  46. Mutch, Allyson; Young, Charlotte; Davey, Tamzyn y Fitzgerald, Lisa (2017). “A journey towards sustainable feedback”, Assessment & Evaluation in Higher Education, vol. 43, nún. 2, pp. 248- 259. DOI: 10.1080/02602938.2017.1332154
  47. Nash, Gregory; Crimmins, Gail; Bond, Richard; Adkins, Mary Rose; Robertson, Ann; Bye, Lee-Anne; Turley, Janet y Oprescu, Florin (2015). “Can communication models inform good feedback practice? A historical review”, ponencia presentada en la Student Transitions Achievement Retention and Success Conference, Melbourne, Australia 1-4 julio.
  48. Nicol, David (2010). “From monologue to dialogue: Improving written feedback processes in mass higher education”, Assessment & Evaluation in Higher Education, vol. 35, núm. 5, pp. 501-517. DOI: 10.1080/02602931003786559
  49. Nicol, David; Thomson, Avril y Breslin, Caroline (2014). “Rethinking feedback practices in higher education: a peer review perspective”, Assessment & Evaluation in Higher Education, vol. 39, núm. 1, pp. 102-122. DOI: 10.1080/02602938.2013.795518
  50. Orsmond, Paul; Maw, Stephen; Park, Julian; Gomez, Stephen y Crook, Anne (2013). “Moving feedback forward: theory to practice”, Assessment & Evaluation in Higher Education, vol. 38, núm. 2, pp. 240-252. DOI: 10.1080/02602938.2011.625472
  51. Panadero, Ernesto (2016). “Is it safe? Social, interpersonal, and human effects of peer assessment: A review and future directions”, en G. Brown y L. Harris (eds.), Handbook of Human and Social Conditions in Assessment, Nueva York: Routledge.
  52. Pentassuglia, Monica (2017). “Inside the ‘body box’: exploring feedback in higher education”, Assessment y Evaluation in Higher Education, vol. 43, núm. 5, pp. 683-696. DOI: 10.1080/02602938.2017.1396442
  53. Pérez Hernández, Abel Federico; Méndez Sánchez, Cristian Janet; Pérez Arellano, Pedro y Yris Whizar, Héctor Manuel (2018). “Los criterios de evaluación del aprendizaje en la educación superior”, Perspectivas Docentes, vol. 63, pp.60-68. Disponible en: https:// dialnet.unirioja.es/descarga/articulo/6736089.pdf (consultado: 30 de julio de 2020).
  54. Pitt, Edd y Norton, Lin (2017). “‘Now that’s the feedback I want!’ Students’ reactions to feedback on graded work and what they do with it”, Assessment & Evaluation in Higher Education, vol. 42, núm. 4, pp. 499-516. DOI: 10.1080/02602938.2016.1142500
  55. Ponce, María Alejandra (2017). “Grupos interactivos en educación universitaria: Estrategia orientada al éxito para el aprendizaje con sentido”, Opción, vol. 33, núm. 84, pp. 404- 439. Disponible en: https://www.redalyc.org/pdf/310/31054991015.pdf (consultado: 30 de julio de 2020).
  56. Price, Margaret; O’Donovan, Berry y Rust, Chris (2007). “Putting a social‐constructivist assessment process model into practice: building the feedback loop into the assessment process through peer review”, Innovations in Education and Teaching International, vol. 44, núm. 2, pp. 143-152. DOI: 10.1080/14703290701241059
  57. Price, Margaret; Handley, Karen; Millar, Jill y O’Donovan, Berry (2010). “Feedback: all that effort, but what is the effect?”, Assessment & Evaluation in Higher Education, vol. 35, núm. 3, pp. 277-289. DOI: 10.1080/02602930903541007
  58. Price, Margaret; Handley, Karen y Millar, Jill (2011). “Feedback: focusing attention on engagement”, Studies in Higher Education, vol. 36, núm. 8, pp. 879-896. DOI: 10.1080/03075079.2010.483513
  59. Raes, Annelies; Vanderhoven, Ellen y Schellens, Tammy (2015). “Increasing anonymity in peer assessment by using classroom response technology within face-to-face higher education”, Studies in Higher Education, vol. 40, núm. 1, pp. 178-193. DOI: 10.1080/03075079.2013.823930
  60. Rowe, Anna (2017). “Feelings about feedback: The role of emotions in assessment for learning”, en Carless, David; Bridges, Susan; Chan, Cecilia y Glofcheski, Rick (eds.), Scaling up Assessment for Learning in Higher Education. The Enabling Power of Assessment, Singapore: Springer.
  61. Ryan, Tracii y Henderson, Michael (2017). “Feeling feedback: students’ emotional responses to educator feedback”, Assessment & Evaluation in Higher Education, vol 43, núm. 6, pp. 880-892. DOI: 10.1080/02602938.2017.1416456
  62. Sadler, Royce (2010) “Beyond feedback: Developing student capability in complex appraisal”, Assessment & Evaluation in Higher Education, vol. 35, núm. 5, pp. 535-550. DOI: 10.1080/02602930903541015
  63. Sutton, Paul (2012). “Conceptualizing feedback literacy: Knowing, being, and acting”, Innovations in Education and Teaching International, vol. 49, núm. 1, pp. 31-40. DOI: 10.1080/14703297.2012.647781
  64. Stten-Utheim, Anna y Line, Anne (2017). “Dialogic feedback and potentialities for student learning”, Learning, Culture and Social Interaction, vol. 15, pp. 18-30. DOI: 10.1016/j.lcsi.2017.06.002
  65. Telio, Summer; Ajjawi, Rola y Regehr, Gleen (2015). “The ‘educational alliance’ as a framework for reconceptualizing feedback in medical education”, Academic Medicine, vol. 90, núm. 5, pp. 609-14. DOI: 10.1097/ACM.0000000000000560
  66. Van der Schaaf, Marieke; Baartman, Liesbeth; Prins, Frans; Oosterbaan, Anne y Schaap, Harmen (2013). “Feedback dialogues that stimulate student's reflective thinking”, Scandinavian Journal of Educational Reserarch, vol. 57, núm 3, pp. 227-245. DOI: 10.1080/00313831.2011.628693
  67. Vardi, Iris (2012). “The impact of iterative writing and feedback on the characteristics of tertiary students’ written texts”, Teaching in Higher Education, vol. 17, núm. 2, pp. 167-179. DOI: 10.1080/13562517.2011.611865
  68. Vives-Varela, Tania y Varela-Ruiz, Margarita (2013). “Realimentación efectiva”, Investigación de Educación Médica, vol. 2, núm. 6. Disponible en: https://www.redalyc.org/ pdf/3497/349733227008.pdf (consultado: 30 de julio de 2020).
  69. Voet, Michiel; Gielen, Mario; Boelens, Ruth y De Wever, Bram (2018). “Using feedback requests to actively involve assessees in peer assessment: effects on the assessor’s feedback content and assessee’s agreement with feedback”, European Journal of Psychology of Education, vol. 33, pp. 145-164. DOI: 10.1007/s10212-017-0345-x
  70. Wanner, Thomas y Palmer, Edward (2018). “Formative self-and peer assessment for improved student learning: the crucial factors of design, teacher participation and feedback”, Assessment & Evaluation in Higher Education, vol. 43, núm. 7, pp. 1032-1047. DOI: 10.1080/02602938.2018.1427698
  71. Wei, Wei y Yanmei, Xie (2017). “University teachers’ reflections on the reasons behind their changing feedback practice”, Assessment & Evaluation in Higher Education, vol. 43, núm. 6, pp. 867-879. DOI: 10.1080/02602938.2017.1414146
  72. Yang, Min y Carless, David (2013). “The feedback triangle and the enhancement of dialogic feedback processes”, Teaching in Higher Education, vol. 18, núm. 3, pp. 285-297. DOI: 10.1080/13562517.2012.719154
  73. Zhang, Lulu y Zheng, Ying (2018). “Feedback as an assessment for learning tool: How useful can it be?”, Assessment & Evaluation in Higher Education, vol. 43, núm. 7, pp. 1120-1132. DOI: 10.1080/02602938.2018.1434481
  74. Zhu, Qiyun y Carless, David (2018). “Dialogue within peer feedback processes: clarification and negotiation of meaning”, Higher Education Research & Development, vol. 37, núm. 4, pp. 883-897. DOI: 10.1080/07294360.2018.1446417